Refund Policy

We have a 07-day return policy, which means you have 07 days after receiving your item to request a return.

PLEASE NOTE: YOU HAVE TO CONTACT US AT THE GIVEN NUMBER TO BE ELIGIBLE OR INITIATE A RETURN. Return address may vary so please contact us before posting.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at +917039000410. Please note that returns will need to be sent to the following address & return address may vary:

RAMBAUG LANE NO 4, 1ST FLOOR,
ROOM NO 5, Shree Niwas CHS, RAMBAUG Lane Number 4,
Kalyan, Thane, Maharashtra, 421301

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ishafancydress2601@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We will only give exchanges for defective or damaged goods only. The customer will have to bear the shipping charges while returning the goods from their side.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ishafancydress2601@gmail.com.